SUPPORT
Send Feedback
We read every message and respond as quickly as possible.
Whether you've found a bug, have a feature request, or just want to share your experience — we want to hear from you.
Email Us
The fastest way to reach us is by email: support@tovaire.com
Include as much detail as you can — screenshots, steps to reproduce, or the product URL you were viewing. It helps us fix things faster.
What to Include
- Bug reports: What you expected to happen, what actually happened, and if possible the retailer URL you were tracking.
- Feature requests: A short description of the problem you're trying to solve — we focus on the need, not just the solution.
- Retailer requests: Let us know which luxury retailer you'd like us to support next.
- General feedback: Anything at all — we appreciate it.
Response Time
We typically respond within 1–2 business days. For urgent issues, including problems with notifications or billing, we prioritize those messages.