Support Center
Find answers below, or reach out — we respond within 1–2 business days.
Frequently Asked Questions
Why aren’t I receiving notifications?
Check the following:
- Notifications are enabled in Settings › Notifications › Tovaire.
- A price threshold is set on the product — you’ll only be notified when the price drops below it.
- The product is still actively followed on your Home screen.
Still not working? Email us and we’ll investigate.
How accurate is pricing data?
Prices are fetched directly from retailer websites on a recurring schedule. There may be a delay between a retailer price change and the update in Tovaire. Always verify the final price on the retailer’s site before purchasing.
Which retailers are supported?
Tovaire currently tracks prices from:
Have a retailer request? Let us know.
How many products can I follow?
Unlimited. Tovaire is completely free. Follow as many products as you want with no restrictions.
What does “inactive” mean?
When a product page becomes unavailable — sold out, delisted, or the URL changes — Tovaire marks it inactive after repeated failed attempts. Your price history is preserved. You can continue following inactive products or unfollow them to keep your list current.
Delete Your Account
You can permanently delete your account and all associated data from within the app:
- Open Tovaire and go to the Profile tab.
- Scroll down and tap Delete Account.
- Confirm the deletion when prompted.
This permanently removes:
- Your profile and account information
- All followed products and alert settings
- Your notification history
- Your device tokens
Important: Deleting your account is permanent and cannot be undone. All followed products, alerts, and settings will be removed.
Can’t access the app? Email us and we’ll process the deletion within 30 days.
Contact Us
For questions, issues, or anything else — reach us at:
We typically respond within 1–2 business days. For bug reports or feature ideas, visit our feedback page.